Rye Dental Surgery Partnership at 105 High Street in Rye, England

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Reviews about Rye Dental Surgery Partnership

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  Was pleased to sign myself and family up as NHS patients, to see a specific dentist that had been recommended by a neighbour. However, although I was in need of a filling asap, could not get an appointment for over a month (unless I wanted to be seen privately, then it would be a few days!). When I had to rearrange an appointment I was told I'd have to wait for a further 2 months, then this appointment was cancelled by the surgery the day before. Was then told I would have to wait another two months to see my dentist. Additionally, although I signed up to see a specific dentist, I was given appointments to see other 'supply dentists' without my knowledge or agreement, and told "NHS patients just have to see anyone". So I would've had to wait approx 5 months in all to see the dentist I originally signed up with, even though the surgery was aware I was urgently in need of a filling. The receptionist was very clear that "if I didn't want to wait then I could go just somewhere else", but always added that "if I agreed to pay as a private patient then I could be seen within a week or two. Really not impressed with what I feel is totally inappropriate and unprofessional treatment of NHS patients. Needless to say, I decided to go elsewhere and was see within a week by a very competent dental practice where my family's dental care (including a child) can be provided in a professional and caring manner. Definitely would not recommend this practice.
  by Vw On Tour

  April 08, 2017

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About Rye Dental Surgery Partnership in Rye